Skip to main content
All CollectionsGeneral FAQ
Does Givy work with Shopify POS?
Does Givy work with Shopify POS?

Short answer: yes! But with a couple of caveats. Read this to learn more.

Updated over 8 months ago

If you have physical locations using Shopify POS, you may be wondering if you can sell Givy gift cards in person.

Here's what you need to know:

  • You can sell digital gift cards to customers in store

    • Important! You must add a customer to the POS order with an email address

    • The customer will be emailed their gift card

  • You cannot sell gift cards with custom amounts. Only the fixed denominations should be used when selling a gift card in person

  • You cannot sell a gift card or product as a gift

    • Givy requires a bunch of recipient information to make this happen, and POS isn't capable of collecting that information

If you accidentally sell a gift card in person and don't have a valid email address associated with the customer, Givy will notify you by email, and flag the gift card in the admin. You can then add a valid email address and send the gift card electronically.

Did this answer your question?