Skip to main content
All CollectionsGeneral FAQ
Does Givy work with Shopify POS?
Does Givy work with Shopify POS?

Short answer: yes! But with a couple of caveats. Read this to learn more.

Updated over 11 months ago

If you have physical locations using Shopify POS, you may be wondering if you can sell Givy gift cards in person.

Here's what you need to know:

  • You can sell digital gift cards to customers in store

    • Important! You must add a customer to the POS order with an email address

    • The customer will be emailed their gift card
      ​

  • You cannot sell gift cards with custom amounts. Only the fixed denominations should be used when selling a gift card in person
    ​

  • You cannot sell a gift card or product as a gift

    • Givy requires a bunch of recipient information to make this happen, and POS isn't capable of collecting that information

If you accidentally sell a gift card in person and don't have a valid email address associated with the customer, Givy will notify you by email, and flag the gift card in the admin. You can then add a valid email address and send the gift card electronically.

Did this answer your question?