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Common Issues & Solutions
If you're having an issue, chances are you're not alone. Check out our solutions to common issues.
4 articles
No gift cards in Shopify adminWhere are my gift cards? Read this if you can't see any of the gift cards created by Givy in your Shopify admin.
Find a Shopify product variant IDIf you're creating custom gifting buttons or using a page builder, you'll need to find the product ID for the product you want to gift.
Will gifting a product create charge backs and orders flagged as fraudulent?No! Find out why Givy's gifting doesn't flag orders as suspicious
Remove the _givy line item properties on cart pageSome themes don't automatically hide line item properties that start with an underscore. Here's some information on how to do this