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Customizing the subscription name display
Customizing the subscription name display

For subscription and membership gifting, we allow you to change the text which is displayed in our gifting modal, in cart, and at checkout

Updated over a week ago

When Givy add recurring subscription / membership options to the gifting modal, the app uses information which was created in the subscription / membership app. This information is broken up into three components:

  • Selling Plan Group Name: This is the name of the group that may contain one or many selling plans. Often, merchants don't have a chance to change this value within the subscription / membership app. Token is [selling_plan_group_name]

  • Selling Plan Name: The name of the selling plan, which describes the product's recurring properties. Typically this is the text that you will enter in the subscription / membership app to describe the plan (e.g. Delivers ever 1 month, Monthly Membership). Token is [selling_plan_name]

  • Selling Plan Description: Some apps allow merchants to specify additional information about the plan (e.g. Bills every 6 months, delivers monthly). Token is [selling_plan_description]

Where Does This Appear?

The text and tokens you enter will appear a few times throughout the buying journey.

First, Givy's default gifting modal will show a list of all selling plans available for this product.

Next, once a recurring gift is added to cart, it will be listed as one of the line item properties in the cart.

Finally, it will be displayed at checkout to provide a clear indication of what is being gifted.

Recommended Updates

Each subscription and membership app treats these tokens slightly differently. Often, the selling plan group name will be something generic, such as Subscribe and Save, while other apps will use an internal name which should not be displayed to customers.

We recommend testing your subscription app with Givy's gifting modal to see what appears. The most common update will be to remove the [selling_plan_group_name] value, and replacing it with something more generic like Subscription:

As always, if you're unsure about how to customize this input, click the chat widget on this page and reach out.

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