Going through the entire gifting experience is a great way to catch issues, and to fully understand how gifting works with Givy.
Gift Card Gifting Test
Note that we cannot create a gift card with no value (ie. $0) on Shopify. If you purchase a gift card with no value, it will not be created successfully.
In Givy:
Open Settings > Fraud Protection
Uncheck the option to Flag gift cards discounted with a discount code
β
In Shopify:
Open the Discounts page
Create a 100% off discount code
Limit its use to 1 time, and choose the gift card product as the valid product
β
On your store:
Open the gift card product page
If custom amounts are enabled, select a custom gift card amount
Click the Sent as Gift button
Choose Email as the send method (recommended)
Enter all the gift details, and add it to the cart
At checkout, enter your discount code, and complete the checkout
β
Things to look for
Check the email sent to the recipient to ensure it matches your brand
Click the link to redeem your gift card and ensure it works as expected
In Givy, open the Gifts page and confirm that it appeared
β
Wrapping it up
Go back to the Fraud Protection settings page, and check the option to flag gift cards purchased with discount codes (recommended)
In Givy, delete the gift card that was created so that it's no longer active
Le us know if you have any questions!
