Here are the top few things we think are important to check or configure before going live with your gifting program.
Update Gift Card Product & Enable Gifting
Is your Givy gift card product active & configured?
Have you enabled the App embed on your live theme?
If you had another gift card product, have you disabled it?
Customize Gifting Modal
Have you loaded the Send as Gift modal on the gift card and/or product pages?
Does it require any theme updates? Do the colors match your brand?
Do you have a multi-lingual store? Load the modal in multiple languages.
Confirm Settings
Go through all of the Settings tabs in Givy
Check the Fraud Prevention settings to understand when a gift will be flagged
Make sure the Critical Notifications email is one that will be monitored regularly
Ensure that the gifting and shipping settings match
Update Emails
Open the Emails page in Givy
Click the Sender Config button, and configure your domain with Givy (recommended)
From the Emails page, click on Global Settings and update the style of your outgoing emails
Add a header with your store's logo
Update colors, fonts, and spacing to match your brand
Update footer links with relevant URLs
Preview the text for all outgoing emails
Decide whether to show the gift card code in recipient emails
Update the text to match your brand
Add Link to Gift Card Product
Update your store's navigation with a link to the gift card product
If a link already exists, point it to the new gift card product
Test Cart & Checkout
Add a gifted gift card to the cart
If product gifting is enabled, add a gifted product to the cart
Go to checkout, make sure that the gifted product appears as a product bundle