It's worth taking a few minutes to configure your new Givy app before customers start purchasing gifts and gift cards. Here's a breakdown of the general settings page:
Allowed Gifting Methods
If you have enabled gifting on your storefront (Make sure the App Embed is enabled!), then this setting determines how customers should be allowed to send a gift.
Email: this will allow customers to send their gifts via email. This means Givy will send an email to the recipient to claim their gift, and optionally to the sender who can receive notifications. Check out Email Settings for more information.
Print: this means the customer will be sent an email with a printable gift card, which can then be given to the recipient in person, or can be sent electronically.
Unique Link: this will send the customer an email with a unique short link where the recipient can get their gift card code, or receive their physical gift.
Ship now: this only applies to physical products. Enabling this will allow customers to enter a delivery address and have the product shipped immediately (learn more)
Advanced Messaging
Givy lets you specify some additional options when it comes to sending gifts:
Show custom message area: this lets customers enter a personal message to gifts being delivered digitally (email, URL, print).
Enable for 'Ship Now' delivery method: this lets customers enter a message when their gift is being sent right away. This option requires the merchant to include the message with the physical gift.
Allow delayed sending: lets customers choose when to send email gifts to recipients. The email will be sent at 9am (store's timezone) on the date selected
Enable Gif animations: shows an option where customers can search the GIPHY library and include a fun animation in their gift messages
Enable video messages: on mobile devices, customers can choose to record a personalized video to be included in their gift message
Custom Redemption Link
If your team is building a custom redemption flow, this is where you would specify the URL where recipients should be sent. Learn more about this.
This is an advanced option, only enable it if your development team has already built a page to handle custom redemptions.
Gift Wrapping
If you would like to offer gift wrapping services on gifts purchased on your store, activate that here. You can choose to charge customers for each gift being wrapped.
Multi-Currency Gift Cards
If your store supports more than one currency via Shopify Markets, this option tells Givy to enabled advanced multi-currency features, including a dedicated gift card page, and currency exchange rate tracking. Find out more about this here.
Gift Card Code Format
If you would like your gift cards to take on a specific length and format, you can set that here. Choose random characters, letters, or numbers, to build your own gift card code format.
Gift Card Expiration
If your store is in a country or region which allows gift cards or gifts to expire, you can set this up as a default setting here. Simply choose the number of days, and Givy will automatically set new gift cards and gifts to expire after that number of days.
