This feature is intended for developers or merchants able to follow detailed instructions. Using this incorrectly will break the redemption flow for recipients.
Custom Redemption Flows allow merchants to send gift recipients to any URL they choose. When this URL loads, merchants are responsible for connecting to Givy's Storefront API to gather relevant redemption information, and to display this information to recipients.
How does it work?
In Givy, under Settings > General, turn on the option for Use custom redemption link. Once a URL is entered here, all new, and most existing, redemption URLs will send customers to this new URL.
The redemption link will be appended with a giftId which contains the public code used to retrieve the gift card or merchandise gift.
For example, the URL listed above would send recipients to a URL similar to:
https://www.mystore.com/pages/redeem?giftId=d2gxfquohe34e0r
How do I build a custom redemption page?
Building a custom redemption page requires some development effort. You will need to connect to a Givy URL to request information about the gift, then decide how to display this information on your custom page.
We have additional information on building a custom redemption flow in our Storefront API documentation. If you have any questions about solving your specific use case, or if you're interested in being connected with a development team who can assist with this, please contact us.